Customer Service

If you have any questions or concers don't hesitate to contact us

Gift Receipts & Gift Cards

  • If you'd like to give your item as a gift please write that in the "notes" section at checkout and we'll happily gift wrap your purchase and include a gift receipt. 
  • Gift Cards are issued electronically and are useable immediately. If you would like a physical gift card, please indicate so in the "notes" section at checkout.

3D Printed Jewelry

  • You can shop from our "ready to ship" section and items will be sent within 2 business days
  • Any jewelry not under the "ready to ship" section are made to order. Please allow approximately 3 weeks for your piece to be produced and then shipped to you. 
  • Most of our jewelry is available in steel, bronze, brass, silver, gold, or rose gold- if you'd prefer a different material (i.e. rhodium or platinum) please contact us for pricing 
  • We also can offer customized jewelry. Please keep in mind we do not create replicas or produce pieces with copywritten images. 


  • We offer free 3-5 day shipping for all domestic orders over $50 (except HI & AK) via USPS
  • You can also opt for in-store pick-up, your item will be ready to pick-up within 1 hour.
  • Orders are packed and shipped out within 2 business days
  • Once your order has been shipped you will be emailed a tracking number so you know when you expect your purchase.

  • We can require a signature for your delivery with an additional $3 fee.
  • Need it quickly? We offer expedited shipping. The price will vary based on location and weight. Once you place your order we'll contact you with further details and shipping costs. 


  • We offer exchanges/store credit within 30 days of purchase when accompanied by a receipt (we do not cover the cost of return shipping)

  • All exchanged product must be in new, unworn, resellable condition with original tags. Any items not meeting these criteria will not be accepted.

  • For any questions please email or call 510-410-9040.